TERMS AND CONDITIONS

The following terms and conditions govern the use of the AES Cannes Services.
Before you complete in the booking form you must read these terms and conditions carefully.

By using the services of AES Cannes, you unconditionally agree to be bound by and to respect these terms and conditions.
All questions related to the terms and conditions will need to be addressed to: AES Cannes, 9 Rue Teisseire 06400 Cannes (France)

WHO WE ARE

"We", "us" and "our" in Our Agreement means AES Cannes, which is a trading name of SARL  AES Cannes registered at 9 Rue Teisseire 06400 CANNES, 06400 Cannes. The office address is the same.
Our Agreement with you is designed to protect your interests; it means you'll always get a fair deal when you book your accommodation with AES Cannes, so we advise you read each point carefully as all staff and Directors of AES Cannes follow the guidelines of the following terms.

Email Confirmations.
 
AES CANNES is an apartment Rental Company that operates using Private Property owners as their housing options for clients, It is very important that we secure the apartment options that have been requested by a letter of engagement with the owner this gives us the security of the Rental for 48 Hours. This letter of engagement is only issued on receipt of an email or Letter confirming an apartment reference for a specific period and price. Please note that any email informing AES CANNES to confirm an apartment reservation is an agreement between AES CANNES and the Client that the apartment will be reserved at the price agreed and is a binding agreement. This is to protect the decision of the client to hold the apartment until the contarct and Invoice have been produced and signed, and so that the apartment can not be rented to another client. Any Client who has confirmed a reservation and who cancells prior to the Contract been signed will be liable for any damages that may be incurred to AES CANNES by Property owners.


1.YOUR BOOKING

You can book the accommodation advertised by AES Cannes if it is still available. The accommodation is reserved for you once you have:
* Paid a deposit of 30% or 50% of the rental price, the deposit price is stated on the confirmation booking form
* Returned a signed copy of the Confirmed Booking Form
* Accepted this Agreement.
The booking is not definite until the deposit is received into AES Cannes’ bank account. Your confirmed booking form provides the basis of your reservation. If any detail on the confirmed booking form is incorrect, tell us immediately. If you are making a reservation for a group then you accept the terms and conditions of this Agreement on behalf of the group. You will responsible for that each member of the group is bound by this agreement.

2. VILLA AND HOUSE RENTALS

The booking conditions of the rental are the same as above, however there are additional costs which are incurred on your departure. They will be taken from the caution payment. Water, heating and gas charges are not included in any part of the rental price, and are considered as additional costs.
The rental price includes full insurance by AXA Travel group for any persons resident in the Villa or House during the rental period stated on the booking form.
Pets will only be allowed if written confirmation is delivered by AES Cannes prior to the arrival.

3.  ACCOMMODATION PRICE

The price quoted on the confirmed booking form is guaranteed, unless you change your booking or make additional requests.


4. PAYING FOR YOUR ACCOMMODATION

30% or 50% of the total amount is to be paid to reserve the accommodation when the booking is made. All balances are due no later than 3 weeks prior to arrival. If the payment is not made by the due date, a reminder will be sent thereafter. However, should further reminders become necessary; an amount of 10 Euros will be added to your account on each occasion. If you choose to settle your account with a credit card, please note there is a charge of up to 2.95% in addition to the balance outstanding.

If the balance of your accommodation is not settled outside 14 days of your arrival date, we reserve the right to treat your booking as cancelled and to charge you a cancellation charge of up to 100% of the total cost of the booking. Any booking made within 3 weeks of the start of the rental period is payable in full immediately.

5. SECURITY DEPOSIT

A security deposit will be forwarded with the balance payment, to cover any damage caused in the apartment. This amount is 25% of the reservation. Unless stated otherwise by the Director of AES Cannes; this will be returned to you within 14 days of departure if all items checked are to a closure.

6. YOUR ACCOMMODATION

THE PREMISES ARE TO BE USED FOR RESIDENTIAL PURPOSES ONLY AND THE RENTAL IS ONLY AGREED FOR THE PURPOSES OF TEMPORARY AND HOLIDAY ACCOMMODATION. THIS IS THE MOST IMPORTANT CONDITION WITHOUT WHICH THE RENTAL WILL NOT BE AGREED TO.
The accommodation we arrange for you must only be used by those people named. You are not allowed to share the accommodation or let anyone else stay there.
Fittings and furnishings should only suffer depreciation from the normal use for which they are designed. Those which are missing or out of order for reasons other than normal wear and tear must be paid for or replaced by you with our consent.

7. BREACH OF CONTRACT
AES Cannes will honor each Rental of Property or Building for residential or Corporate Use and provide the full service that was agreed, AES Cannes will not accept any unlawful acts of any client who contacts the Owners of the Products used or rented by AES Cannes. Any proof of this act will result in breach of contract and may result in cancellation of any agreements that are in place.

8. RECEIPT OF PAYMENTS
On all rentals with AES Cannes a pro-format invoice will be produced to the client. The terms and conditions state that once the money has arrived in AES Cannes’ bank account, each party has agreed to the terms and conditions set out.
9. KEYS.

Please inform us of the number of keys you will need for your stay. This same number of keys must be returned to us on departure or we will charge up to 200 Euros for a lost set of keys in order to have new locks installed and new sets of keys cut.

11. ARRIVAL.

We require up to date arrival information and you will be requested to complete an information arrival form within 3 weeks prior to your arrival date to ensure your check-in runs smoothly. Please inform AES Cannes if you have any changes to your arrival.

14. CLEANING

Apartments are cleaned for your arrival but not during your stay unless requested on the Confirmed Booking Form and pre-paid for, the departure cleaning is obligatory and also stated on the confirmation booking form.

15. PERSONAL BELONGINGS


We take no responsibility for personal belongings left in our accommodation after your departure. Any items returned to their owner upon the owner’s request will result in a charge of 30.00 Euro plus postage.

16. IF WE CHANGE YOUR ACCOMMODATION

We will provide your accommodation as booked unless there are unforeseen circumstances, such as urgent repairs to an apartment, which are beyond our control. If this is the case we will let you know as soon as we can, if there is time before your departure and we undertake to accommodate you in a property of the same or higher quality. Any costs resulting from an upgrade
will be paid for by AES Cannes.

17. INSURANCE.

We advise all our clients to obtain the correct travel insurance, either using an E111 form for clients from the UK or equivalent.

18. IF YOU CANCEL YOUR ACCOMMODATION


If you want to cancel your booking or part of it, please write to us. The person who made the booking must sign the letter.
To cover the cost of processing your cancellation and to compensate us for the risk that we may not be able to resell the accommodation, we make a cancellation charge on the scale shown below. The person who made the booking is responsible for paying this charge. The size of the charge depends on when we receive your letter - the more notice you give, the less we will charge.
Cancellation charges: These charges are based on how many days before your booked departure we receive your cancellation.
* When the number of days is more than 21: the amount you must pay is the amount of the deposit.
* When the number of days is less than 21: the amount you must pay is the total cost of the accommodation.

19. DURING YOUR STAY

During your stay we advise you make yourself aware of the emergency telephone numbers and the office hours of AES Cannes which you may need if you find yourself in a position of distress or emergency.

All the staff at AES Cannes provides the information and service to help you during your stay, although we are not a 24 hour service Company which means that out of office hours our team maybe not available to offer you services.

The agreement above is cleared by French Law and must be adhered to at all times, if there is something of the above contents that you are not satisfied with then please inform us prior your payment of deposit.

B. GENERAL RENTAL CONDITIONS

The following terms and conditions govern the use of the AES Cannes Services.

Before you fill in the booking form you must read these terms and conditions carefully.

By using the Services of AES Cannes, you unconditionally agree to be bound by and to respect these terms and conditions.

All questions related to the terms and conditions will need to be addressed to: AES Cannes 9, rue Teisseire 06400 Cannes (France).

Your booking:

You can book the accommodation advertised by AES Cannes if it is still available. The accommodation is reserved for you once you have:

* paid a deposit of 30% or 50% of the rental price, the deposit price is stated on the confirmation booking form;

* returned a signed copy of the Confirmed Booking Form and accepted this Terms and Conditions.

Until the deposit is received by us the booking is not definite.

Your Confirmed Booking Form provides the basis of your reservation. If any detail on the Confirmed Booking Form is not correct, tell AES Cannes immediately.

If you book for a group then you accept the terms of this Agreement on behalf of the group. If you are making a booking for a group, you are representing that each group member accepts that they are bound by this Agreement.

ARTICLE 1: DEFINITION

The Company: this means AES Cannes
The Client: this means the tenant of the rented premises rented from the
Company.
The Parties: this means AES Cannes and the Client
The Contract: this means the agreement between the company and the client
under the terms and conditions of the contract.

ARTICLE 2: PURPOSE

The purpose of these terms and conditions is to define the provisions applicable to the use of the services provided by The Company.

ARTICLE 3: COSTS

The parties agree that the rental amount will include (water, electricity, taxes, etc) with the exception of V.A.T., any additional services agreed
between the parties and repairing or replacing expenses, except for renting houses.

ARTICLE 4: USE

Under no circumstances the client is allowed to lend, sub-lease or sell the rented unit, partially or totally, to a third party even without charge.

ARTICLE 5  : MAINTENANCE – WORKS –  REPAIRS

The client will accept the premises that he has rented, as per its description on the contract or on the company website at the following
address:  “ www.aescannes.com

He will have to maintain them, during all the duration of the rent, and return them, at the end of lease, in good condition of repairs and of maintenance falling to him, notably because of the damages arisen his fact or because of the persons to his service.

The client is not allowed to make any hole in the walls, nor works or carry out on the rented premises.
Any furnishing moved from its original place will need to be placed back as found when entering the premises.

In case of a breakdown in one of the equipment, i.e. boiler, oven, etc, and needing repair, the client will have to inform the company straightaway so a qualified technician called out by the Company can carry out the work.

If the Client calls out a technician without prior notification to the company, the payment will not be settled by the company.

ARTICLE 6: OBLIGATIONS OF THE COMPANY

The Company will have the premises ready and as per its description and respect the obligations from the Contract.

ARTICLE 7: INSURANCE

The client will need to inform immediately the company of all damages caused in the rented premises.  

ARTICLE 8: SECURITY DEPOSIT

25% of the rented sum, excluding VAT, will need to be paid the latest the day of the arrival in the premises as a security deposit.

The security deposit is paid to cover for any damage caused to the rented premises, its furnishing & décor as well as any extra services not included in the rental price.

An inventory can be carried out and handed to the client on his demand on the day of the entrance to the rented premises.

In this case, the inventory will need to be signed by the client and a copy handed back to the company.

The security deposit will be refunded to the client after his departure and within a period not exceeding two months providing the client has passed on his bank details to the AES Cannes. To make the refund an email is required to info@aescannes.com

Deduction will be made from the deposit for any breakages, additional cleaning and any additional charges that occurred during the rental period.

If the security deposit will not cover for the cost of the repairs, charges, etc, the client is obliged to pay within two months of receipt of the
invoice.

Please forward a detailed email to info@aescannes.com if you do not understand any of the above points.

Once first payment is received this confirms that you are in full agreement of the above terms and conditions.

 

 

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